Governance
Policies of The Swan Legacy
These pages are maintained by The Swan Legacy and set out how the hub is run: how members treat each other, how moderation decisions are made and recorded, how evidence is graded, and what happens to your data. Last updated 5 August 2026.
Community guidelines
How members talk to each other in The Swan Legacy: what belongs here, what does not, and what happens when a line is crossed.
ReadSafety and moderation policy
Our reporting route, response times, automated spam protection and the escalation path for urgent safety concerns.
ReadEvidence standards
How entries enter the evidence library, how certainty is graded, and how anyone can propose a revision.
ReadPrivacy notice
What member data the hub holds, why it holds it, who it is shared with, and how to get a copy or have it deleted.
ReadMembership terms
The agreement for using the hub: eligibility, your content, purchases through the makers, and how membership can end.
ReadCookie policy
The cookies and local storage The Swan Legacy uses, what each one is for, and how to change your choice at any time.
ReadShipping & delivery
How orders are split between the makers, when they ship, what delivery costs, and how tracking reaches you.
ReadReturns & refunds
When an item can be returned, how refunds are split across makers, and what happens with damaged or incorrect orders.
ReadSubscription terms
How recurring orders are billed, when they renew, and how to pause, skip or cancel at any time.
ReadMedical disclaimer
Why nothing in the hub is medical advice, what the FDA statement means, and how to use the evidence library responsibly.
ReadAge verification (21+)
Why the hub is restricted to adults aged 21 and over, and how access is confirmed and enforced.
ReadIntellectual property & copyright
Who owns what in the hub, how member content is licensed, and how to report an infringement.
ReadAccessibility statement
Our commitment to an accessible hub, what has been built so far, and how to report a barrier.
ReadDecisions are logged
Every moderation action, report outcome and evidence review in the hub is written to an internal governance log with the reviewer, the action, what it affected and the reason given. Members are notified when a decision affects them and may ask for a review.